Jeff Thomas & Katrina Williams


What is your company’s philosophy?

To make the best garden hose in the world.

What have you learned in the process of starting your company?

That honesty, integrity, respect, matters. 

How long did it take you to create the perfect Water Right hose?

I would say we spent 2-3 years doing research, prototyping and field testing before we finally got it just right. 

Do you have any tips on how to use your hoses?

We always tell people that the more you use our hose, the better it gets.  It's slightly sticky at first but that quickly goes away once you start to use it.  I unroll it fully before I use it and it quickly starts to relax and lay flat.

I also extend my garden hose out completely before winding it back up so it coils up naturally and without any twists.

One of the things that breaks in our hose even better is getting it dirty and dragging it across different sorts of surfaces. Grass. Gravel, Concrete, Dirt, Pavement.  It's probably the only hose made today that gets better with heavy duty use.   

The more you use it, the more you will love it. So go ahead, get it dirty, drive over it, play jump rope with and break it in.

What is the best thing about having your own company? What are some of the challenges you face?

For us, it’s the reward of hearing from a customer “I love your product and I love what Water Right is doing to bring back quality to the gardening category.” 

Hmmm…challenges. Unforeseen delays and raw material shortages with suppliers can complicate things a bit. So can production and manpower issues.

Are you both avid gardeners? If so, what do you enjoy about gardening?

We love gardening. Although, sometimes we know just enough about it to be dangerous.